Return & Refund Policy

At Partchic.com, we value your trust and want every shopping experience to be enjoyable. If you find that your purchase isn’t quite right, our return and refund policy is here to give you flexibility and peace of mind.

Return Period

You may request a return within 30 days of delivery. We believe this provides enough time to try your item at home and decide whether it suits you.

Return Guidelines

To make the process smooth, please keep in mind:

• Returns can be made within the 30-day period.

• Items should be in a condition that allows them to be restocked or reused. Light try-on is acceptable.

• Original packaging and tags are appreciated, but returns are not limited by their absence.

• Small accessories (such as belts or removable straps) should be included if possible.

Note: Clearance items and intimate wear may not be eligible for return due to hygiene and promotional considerations.

Refund & Processing

• Refunds are generally processed within 3–5 business days after the returned item is received.

• The refund will be issued to the same payment method used at checkout.

• Minor variations in processing time may occur depending on your bank or payment provider.

Replacements & Quality Concerns

• If your order arrives defective, damaged, or incorrect, we will arrange either a full refund or a free replacement delivered directly to your address.

• In such cases, all related costs, including return shipping, will be fully covered by us.

• In some situations, we may not require you to send the faulty item back.

Return Shipping

• For returns made due to personal reasons (such as size or preference), customers are asked to cover the return shipping.

• If your return is due to an error on our side, we will take care of everything.

Customer Support

Our team is always happy to assist with any return, refund, or replacement request. If you need help at any stage, simply reach out—we’ll ensure your request is handled promptly and fairly.

At Partchic.com, shopping comes with peace of mind, because your satisfaction always comes first.